Top-up basics

Direct Game Top Up vs Redeem Code

Direct top-ups and redeem codes use different delivery methods. Check the product type and required information before placing an order.

What is a direct UID or Player ID top-up?

A direct top-up uses the account identifier requested for the game, such as a UID, Player ID, Zone ID, Server ID, or region. After payment confirmation, the selected digital item is routed for delivery to that account. A password should never be required.

What is a redeem code?

A redeem-code product delivers a code that the customer enters on the supported publisher or redemption page. It is not credited by entering a game UID during checkout. Region and platform restrictions can apply to codes.

Which product should I choose?

Choose only the product type shown on its page. For direct top-ups, verify every account field. For codes or vouchers, verify region, platform, validity, and redemption instructions before payment.

  • Direct top-up: account identifier required.
  • Redeem code: code delivered for later redemption.
  • Both: review region and product restrictions.
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