Policy

Shipping Policy

Game top-ups are digital products. Merchandise orders are tracked separately from top-up orders.

Digital delivery

Game top-ups do not require physical shipping. Delivery status appears in your order details after payment confirmation and supplier processing.

Merchandise

Merchandise orders are placed through the TopUpDaddy merch store. Items are prepared after checkout, then packed and shipped to the address supplied during purchase.

Tracking

Merchandise tracking notes appear in your My Orders page. Support can help using your TopUpDaddy merchandise order number.